Black Lantern

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CUSTOM SOFTWARE AND
AUTOMATION SOLUTIONS

TURNING REPETITIVE TASKS
INTO AUTOMATED WORKFLOWS

Black Lantern Managed IT Support
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Do you have repetitive processes in your business that eat up valuable time? Or maybe you’ve thought, “If only I knew how, I could build a system to handle this automatically.” That’s where we come in.

YOUR IT EXPERTS

Onsite Consultation – Real Solutions for Real Problems

As part of our Software as a Service (SaaS) Automation offering, one of our team members will visit your office for a half-day session to review your workflows and identify automation opportunities.

How We’ve Helped Other Businesses

We’ve implemented solutions that have transformed operations, including: - Identifying fatigue and sleep breaches for a major logistics company - Automating proposal generation based on client requirements, previous experience, and project data - Detecting aged debtors and sending automated payment reminders - Eliminating hours of manual admin through seamless integrations

Why Black Lantern?

Our mission is simple — to help your business work smarter, not harder. Whether you need a small automation or a full-scale custom platform, we’ll deliver solutions that boost productivity, accuracy, and profitability.

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Book Your Automation Consultation

Let’s uncover where your business can gain efficiencies. Get in touch today to schedule your half-day onsite review.

Frequently Asked Questions

Is It Really Only One Fee?

Absolutely! We believe in a no-surprises. Fixed fee IT Support and Cyber Security so your business can plan its IT spend for the financial year.

Why Hassle-Free Contracts?

At Black Lantern, we believe in true partnership. Your business should choose to work with us because you see value and are satisfied with our collaboration, not because you’re bound by a lengthy contract.

Do You Have An SLA?

We do. Our business model is built on value. If your business sees value and is satisfied with our collaboration, that’s what we strive to achieve.

For example, if your printer is down and you need to print an urgent contract, we understand the urgency. We don’t believe we have up to three business days to resolve it just because the SLA states so; we know it needs to be resolved ASAP. If necessary, we find another way to help you address the urgency. We are solutions-focused.

Is 24/7 Support Included?

Yes, because you can’t control when an IT or Cyber Security challenge occurs. Your business can depend on us – We are here for you.

Where Is Black Lantern Based?

We are based in Melbourne CBD

What Is Not Included?

We cover this in detail during our initial call.

IT Support:

For existing systems, maintenance and support are included.

For any new technology or major upgrades, we work with you to provide a tailored and affordable solution.

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