CUSTOM SOFTWARE AND
AUTOMATION SOLUTIONS
TURNING REPETITIVE TASKS
INTO AUTOMATED WORKFLOWS
Do you have repetitive processes in your business that eat up valuable time? Or maybe you’ve thought, “If only I knew how, I could build a system to handle this automatically.” That’s where we come in.
YOUR IT EXPERTS
Onsite Consultation – Real Solutions for Real Problems
As part of our Software as a Service (SaaS) Automation offering, one of our team members will visit your office for a half-day session to review your workflows and identify automation opportunities.
How We’ve Helped Other Businesses
We’ve implemented solutions that have transformed operations, including: - Identifying fatigue and sleep breaches for a major logistics company - Automating proposal generation based on client requirements, previous experience, and project data - Detecting aged debtors and sending automated payment reminders - Eliminating hours of manual admin through seamless integrations
Why Black Lantern?
Our mission is simple — to help your business work smarter, not harder. Whether you need a small automation or a full-scale custom platform, we’ll deliver solutions that boost productivity, accuracy, and profitability.
Book Your Automation Consultation
Let’s uncover where your business can gain efficiencies. Get in touch today to schedule your half-day onsite review.
Frequently Asked Questions
What exactly is SaaS automation and how is it different from off-the-shelf software?
Off-the-shelf software is built for everyone, which means it's perfect for no one. SaaS automation is custom-built around your workflows — the specific processes, data sources, and pain points unique to your business. Instead of forcing your team to adapt to generic tools, we build something that fits the way you already work and eliminates the manual steps holding you back.
How does the onsite consultation work?
One of our team members comes to your office for a half-day session. We sit with your people, map your current workflows, and identify where automation can save time, reduce errors, or remove bottlenecks entirely. You walk away with a clear picture of what's possible — no vague proposals, no guesswork.
What kinds of processes can actually be automated?
More than most businesses realise. We've automated fatigue and sleep breach detection for logistics companies, proposal generation from client and project data, aged debtor tracking with automated payment reminders, and hours of manual admin through system integrations. If your team is doing the same task repeatedly — copying data, chasing approvals, generating reports — it's almost certainly automatable.
We're a small business. Is this overkill for us?
Not at all. Some of our most impactful work has been for small teams where one person was spending 10+ hours a week on tasks that could run on their own. The size of the business doesn't determine the value of automation — the volume of repetitive work does. If your time is being eaten by manual processes, the ROI is the same whether you have 5 staff or 500.
Do we need to already have specific software in place for this to work?
No. We assess what you have and build around it. Whether you're running a stack of established business tools or a mix of spreadsheets and emails, we identify what integrations make sense and what custom solutions would deliver the most value. There's no prerequisite setup required before the consultation.
How long does it take to build and deploy an automation solution?
It depends on complexity. Simple automations — like triggered notifications, data syncs, or document generation — can be up and running quickly. More complex platforms with multiple integrations or custom logic take longer to build properly. We'll give you a realistic timeline after the onsite review, not a number pulled out of thin air.
What happens if the automation breaks or our processes change?
We don't build it and disappear. As part of our broader managed services offering, we support the solutions we create. If something breaks, we fix it. If your business evolves and the workflow needs updating, we update it. You're not left holding a system only we understand with no one to call.
How much does it cost?
Every engagement is scoped based on your specific requirements, so there's no one-size-fits-all price list. The consultation itself is the starting point — from there we'll give you a clear proposal with no obligation. What we can tell you is that the cost of automation almost always pays for itself quickly when you factor in the staff hours it replaces and the errors it prevents.